Research: the intermediairies’ value creation for e-invoicing users

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Nov 3rd, 2008 | By EEI Platform | Category: Recent News

The operators that act as intermediaries in the field of electronic invoicing (banks and Billing Service Providers) differ in the way they create value for their customers. According to the research conducted at the Helsinki School of Economics and Politecnico di Milano, banks focus on providing the market with an inexpensive way to transfer invoice data. On the other hand, the IT operators focus on creating complementary products and services to the e-invoice. In addition to lowering transaction costs and innovating complementary products, the study examined the novelty and lock-in component of the value creation model.

The study’s findings are reported in this pdf file.

Sources:
www.realtimeeconomy.net
www.hse.fi